Support
If you need help with automatic trip recording, maps, exports, iCloud backup, vehicles, Individual records or Business / ABN records, use the troubleshooting guide below.
Quick troubleshooting
Tax-time exports
Auto Logbook can prepare English PDF, CSV, Excel and Accountant Pack exports from the records stored in the app. Always review your records before relying on them for tax purposes.
Important
Auto Logbook is an independent record-keeping tool. It is not affiliated with, approved by, or endorsed by the Australian Taxation Office (ATO). It does not lodge tax returns and does not provide tax, accounting or legal advice.
Auto Logbook for ATO
Xiang Li
Privacy Policy
This Privacy Policy explains how Auto Logbook for ATO ("Auto Logbook", "the app") handles information when you use the app.
1. Information the app may process
- Vehicle and profile information, such as record owner name, Business / ABN details you choose to enter, vehicle year, make, model, registration, fuel/powertrain, body type and odometer readings.
- Location and route information, including precise location, trip start/end locations, route points, trip distance and times, when automatic or manual trip features are used.
- Trip and work information, including Work / Private classification, jobs, work sites, notes and related trip records.
- Expense and receipt information, including amounts, categories, merchant details, dates and receipt images you choose to add.
- Odometer evidence, including readings and photos you choose to save.
2. How information is used
Information is used to provide app functionality, including automatic trip detection, route maps, logbook calculations, ATO-readiness checks, odometer tracking, expense records, tax-time exports and backup/restore features.
3. Location data and background recording
Auto Logbook may request Always Location access because automatic trip detection is a core feature. When enabled, iOS location services can provide location events while the app is in the background so the app can detect driving, record routes and finish trips automatically. You can disable automatic recording or change location permission at any time in the app or iPhone Settings.
4. Local storage
Core app records are stored locally on your device using Apple platform storage technologies. Deleting the app may remove locally stored data that has not been backed up elsewhere.
5. iCloud / CloudKit backup
If you enable iCloud backup and iCloud is available, Auto Logbook can store a backup in your private Apple iCloud / CloudKit account. Auto Logbook does not provide a separate developer-operated cloud account for your logbook data.
6. Photos and OCR
If you add receipt or odometer photos, the app accesses only the images you choose to provide or capture for those features. Text recognition may be performed using Apple device frameworks to help extract information from selected images.
7. Advertising, tracking and sale of data
Auto Logbook does not contain third-party advertising and is not designed to track you across other companies' apps or websites. We do not sell your trip, location or logbook information to advertisers.
8. Exports and sharing
When you create and share a PDF, CSV, Excel workbook or Accountant Pack, the export may contain the vehicle, trip, location, job, expense, odometer and evidence information included in your records. You control where these files are shared using the iOS share sheet or other actions you initiate.
9. Personal and Business / ABN records
The app lets you maintain separate record owners. The app is designed to keep Individual records and Business / ABN records separate within the app and in generated exports.
10. Data retention and deletion
You control the records stored in the app. Records can be edited or removed through app features. Local data can also be removed by deleting the app. If you have enabled iCloud backup, a backup may remain in your private iCloud account until it is replaced or removed through applicable Apple/iCloud controls or app functionality.
11. Children
Auto Logbook is intended as a vehicle and record-keeping utility and is not directed to children.
12. Security
We use Apple platform security and storage mechanisms available to the app. No software or storage method can guarantee absolute security, so users should also protect their iPhone and Apple Account with appropriate device and account security settings.
13. Changes to this policy
This policy may be updated as Auto Logbook changes. The effective date at the top of this page will be updated when material changes are made.
14. Contact and support
For product help, use the Support section on this page.