✓ Tradie Photo Proof

Support

Help with job evidence, projects, floor plans, photos, videos, backups and project transfer.

Getting started

Create a Quick Job for simple work, or create a structured project when you need units, floors, areas, stages and floor plans.

Photos, videos and evidence

Capture or attach job evidence to the correct project, unit, floor, area or stage so it stays organised and easy to find later.

Floor plans

Add a floor plan, place evidence pins and use the interactive plan to return to the relevant evidence quickly.

Backup and transfer

Where available, Tradie Photo Proof can use private iCloud features for backup and can export/import project transfer packages between devices.

Troubleshooting

Camera or Photos access does not work

Open iPhone or iPad Settings → Tradie Photo Proof and check Camera, Microphone and Photos permissions.

Large videos take longer to back up

Large videos may take longer on mobile data or slower connections. A reliable Wi‑Fi connection is recommended.

I cannot find evidence

Use the Find tab or check the project, unit, floor, area and stage where the evidence was attached.

I deleted something

Check Recently Deleted if the item is eligible for recovery.

Contact support

Xiang Li

t3100550@gmail.com

When reporting a problem, please include your device model, iOS/iPadOS version and a short description of what happened.

Privacy

View the Tradie Photo Proof Privacy Policy